You have a computer that has a 2007 Microsoft Office programs preinstalled. When you start the 2007 Office program, you receive the following error message:
progam_name is configured, but you do not have a valid Microsoft Office 2007 license to use this application. You will not be able to make changes to your data in progam_name. To stop this message from appearing when you start progam_name, you will need to obtain a valid Microsoft Office 2007 license or remove progam_name.
This issue occurs if the original equipment manufacturer (OEM) has not run the Oem12.bat file to complete the installation of the 2007 Office program. When this occurs, the licensing information is not reset. Additionally, you do not have full use of the 2007 Office program.
To resolve this issue, contact the computer manufacturer.
For information about how to contact the computer manufacturer, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:
