When you create a relationship between two categories in Microsoft Commerce Server 2002, the relationship is not exported in the incremental mode. This problem occurs if the following conditions are true:
| One of the categories has a relationship to another category that has a smaller object identifier (also known as OID). |
| The category that has the smaller object identifier was not modified on the start date of the incremental export. |
For example, consider the following scenario. You have five categories. The object identifiers of these categories are as follows:
On the first day, you create a relationship between the oid3 category and the oid2 category. On the second day, you create a new relationship between the oid3 category and the oid5 category. In this scenario, the new relationship is not exported in the incremental mode in the XML file.
Service pack information
To resolve this problem, obtain the latest service pack for Commerce Server 2002. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Commerce Server 2002 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
You must have Commerce Server 2002 Feature Pack 1 installed to apply this hotfix.
Restart requirement
You must restart the computer or restart the Microsoft Internet Information Services (IIS) service after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time | Platform |
|---|
| Catalog.dll | 4.6.6065.0 | 674,848 | 20-Sep-2006 | 02:19 | Not Applicable |
| Catalogcreate.sql | Not Applicable | 831,431 | 20-Sep-2006 | 02:21 | Not Applicable |
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Commerce Server 2002 Service Pack 4.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
