Consider the following scenario. You use the Customer and Orders Manager to search for orders or baskets in Microsoft Commerce Server 2007. You sort a column that has the same value in multiple rows. The results appear on more than one page. In this scenario, the results may be incorrect. Some rows may be missing or displayed more than one time.
Hotfix information
A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Commerce Server 2007 service pack that contains this hotfix.
To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Prerequisites
No prerequisites are required.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the Date and Time item in Control Panel.
| File name | File version | File size | Date | Time |
|---|
| Microsoft.commerceserver.orders.datamanagement.dll | 6.0.3850.0 | 139,264 | 06-Dec-2006 | 07:17 |
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
For more information about the Customer and Orders Manager, visit the following Microsoft Developer Network (MSDN) Web site:
