You may find that you cannot type any
characters in the
User name box and the
Password box in the
Log On dialog box. This occurs on a computer that is running Microsoft Windows Server 2003, Windows Server 2003 with Service Pack 1 (SP1), or Windows XP Service Pack 2 (SP2). Because you cannot enter your credentials, you cannot log on to the computer. However, you
may be able to log on to the computer after you restart the computer.
Service pack information
To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
Hotfix information
Prerequisites
No prerequisites are required.
Restart requirement
You must restart your computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone tab in the
Date and Time item in Control Panel.
Windows Server 2003, x86-based versions
| File name | File version | File
size | Date | Time | Platform |
|---|
| Win32k.sys | 5.2.3790.328 | 1,815,552 | 10-May-2005 | 00:02 | x86 |
Windows Server 2003, x86-based versions with Service Pack 1
| File name | File version | File
size | Date | Time | Platform |
|---|
| Win32k.sys | 5.2.3790.2441 | 1,845,248 | 10-May-2005 | 00:55 | x86 |
Windows Server 2003, x64-based versions with Service Pack 1
| File name | File version | File
size | Date | Time | Platform |
|---|
| Win32k.sys | 5.2.3790.2441 | 4,513,792 | 10-May-2005 | 04:17 | x64 |
Windows Server 2003, Itanium-based versions
| File name | File version | File
size | Date | Time | Platform |
|---|
| Win32k.sys | 5.2.3790.328 | 4,959,744 | 10-May-2005 | 04:17 | IA-64 |
Windows Server 2003, Itanium-based versions with Service Pack 1
| File name | File version | File
size | Date | Time | Platform |
|---|
| Win32k.sys | 5.2.3790.2441 | 5,540,352 | 10-May-2005 | 04:17 | IA-64 |
Windows XP Service Pack 2, x86-based versions
| File name | File version | File size | Date | Time | Platform | SP requirement | Service branch |
|---|
| Win32k.sys | 5.1.2600.3128 | 1,843,968 | 28-Apr-2007 | 12:51 | x86 | SP2 | SP2QFE |
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Microsoft Windows Server 2003 Service Pack 2.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
