When you try to sign in to the Zune Marketplace, you cannot sign in. Additionally, you are redirected to the following Zune Web site: www.zune.net/support To resolve this issue, follow these steps: If you experience these symptoms when you try to...
When you try to sign in to the Zune Marketplace, you cannot sign in. Additionally, you are redirected to the following Zune Web site:
Visit http://support.live.com/ (http://support.live.com/). View the Network Status area for details.
2.
If the issue persists and there are no reported outages, we recommend that you remove and then reinstall the Zune software.
For more information about how to remove and then reinstall the Zune software, click the following article number to view the article in the Microsoft Knowledge Base: